What is Servant Leadership

By Joshua Partogi

Alexas_Fotos / Pixabay

Here I am sitting in my hotel room while looking at my half-empty wine glass and the stars outside while preparing for my last Professional Scrum Master (PSM) class for the year 2017 and pondering about all of the classes I have facilitated over this year. PSM has been a transformational course for me because it has changed me by seeing how it has changed the life of many of my students.

Starting from the end of 2017, Scrum.org has put more emphasise on servant-leadership and how important servant leadership for Scrum Masters. After all the Scrum Guide explained that the Scrum Master is the servant leader of the Scrum team and the organisation she belongs.

Servant-leadership is not new to me. Well, at least I’ve heard about it every Sunday service at the church since I was 5 years old. Robert Greenleaf himself who first promoted the concept of servant-leadership to the world was inspired by the stories in the Bible. But even though the concept of servant-leadership is not new to me, I feel it is quite challenging to present it both visually and verbally in the PSM class because to teach servant-leadership you have to demonstrate it, you have to be that guy, otherwise, people will only get the theories in the class. Over the years, I have used these simple guidelines when demonstrating Scrum Master as servant-leader. I hope it will help you as a Scrum Master to be a servant-leader too.

Commitment to put yourself last

The difference between servant leader and other type of leaders is servant leader is a servant first than a leader first. Being a servant leader means you are committed to putting your personal interest last. In other words, servant leadership is a commitment to humility. Being a servant leader is not about you but it is about those you are serving. You are not the center of the attention, the people whom you are serving should be the center of the attention.

While we are currently living in the world where people like to brag about their success on social media, servant leadership is none about this. If you brag about your success or your capability as a Scrum Master or about the project you delivered successfully using Scrum, I am sorry to say that is not servant-leadership. None of that success belongs to you, it belongs to those you are serving and you have no rights to claim it as yours and brag about it.

I often get questions about the career path of a Scrum Master in a company, it seems they are concerned that if they become a Scrum Master they are staying in the same position for the rest of their life. I can never digest that way of thinking, the growth of a Scrum Master should not be seen by her rank in the organisation chart but by the impact she has made from her service. While there are many leaders in the company who fight their Go to the full article.

Source:: Business 2 Community

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