By Peter Helmer
As part of a client project, I recently reviewed numerous manufacturing company websites. These companies sell very expensive, very complex products. The products don’t sell themselves.
Before making a sale, manufacturers need to educate prospects about their (prospects) problems and how to solve them. But the websites did nothing of the kind.
Many, if not most, were, at best, glorified product catalogs. They were long on product specs but short (as in not at all) on problem solving.
The sites told readers a lot about what they could buy but almost nothing about why they should buy.
Worst of all, there was no way to engage with the company other than to use the “Contact Us” form. They failed the most basic test of a B2B website ― to generate sales leads.
You would think that an effective lead generating B2B website would be a “must have” for B2B companies. Apparently not.
According to Artillery, a B2B marketing agency:
“For many B2B companies, lead generation is still rooted in more traditional methods such as referrals, advertising, direct mail and cold calling. The idea of generating leads from a website is less familiar to an enormous swath of the business-to-business world.
Many companies have had successful business momentum and reputations to carry them along for years. But with the economic downturn of recent years and Internet advancements that have changed the way people buy, many firms are struggling to catch up with how best to use their websites to develop new business.”
An ineffective website represents a huge lost opportunity to both generate qualified leads and reduce sales costs.
Why You Need a Great B2B Website
This following graphic from Venture Harbour suggests that a company’s website should be one of the company’s best source of leads:
Also, most buyers learn about a B2B company’s products from the website, not from a salesperson.
Consider these statistics:
- 93% of the B2B buying processes begins with an Internet search (Source: Pinpoint Market Research).
- Buyers can be anywhere from two-thirds to 90% through their purchase before first contacting the seller (Source: Forrester Research).
- 91% of B2B buyers never respond to an unsolicited inquiry (Source: No More Cold Calling).
- Approximately 96% of visitors that come to your B2B website are not ready to buy (Source: Marketo).
- 73% of all B2B leads are not sales ready (Source: MarketingSherpa).
That means that websites must first “hook” prospects and then “reel them in” with relevant information and offers.
How to Make Your B2B Website a Lead Magnet
Here are five ways to make your website a lead magnet:
1. Website Traffic―Driving traffic to your site is not the subject of this post. But suffice it to say you’ve got to have the right SEO and social media programs in place.
The goal is to get the right people (with your target profile) to find you. If they don’t, what’s the point of a great website?
2. Compelling Content―Your site needs to educate your prospects with relevant content. It has Go to the full article.
Source:: Business 2 Community