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Artificial intelligence, or AI, has been a huge topic of conversation over the past few years. While research suggests AI could do a variety of tasks currently undertaken by humans, no one knows where this will lead. Many entrepreneurs are relying heavily on AI to automate their processes, thus cutting jobs and, in turn, expenses. But, is that really the case?
Yes, AI has grown leaps and bounds, with many companies using the technology to automate some of their processes, but can it really take over from humans altogether? Let’s check out some of the most common misconceptions entrepreneurs have about AI.
You Need Coding Knowledge to Implement AI Into a Chatbot
AI-powered chatbots are all the rage, with many entrepreneurs implementing them into their marketing, sales, and customer care activities. While this is the case, it doesn’t mean that you have to be a guru when it comes to coding. AI can be implemented into a chatbot using most chatbot-building platforms.
AI is the Solution to All Tech Brands
While AI has had an overall positive impact on tech brands, it’s not the solution to all problems. Entrepreneurs are turning to AI as a problem-solving tool when it is, in fact, more of an added characteristic that complements other, already well-established and functional tools. While entrepreneurs may turn to AI for answers to their executive questions, it’s actually just a more advanced way of gathering and turning data into insight.
AI is Expensive
Implementing AI into your company’s operations doesn’t have to cost you a fortune. Big brands, such as H&M, Disney, and the New York Times have all been delving into the chatbot world, and while their budgets are larger, they have simply been using social media platforms, such as Facebook, Kik, and Slack to do so.
AI Will Not Replace Humans
While it may be scary, the reality is, there have already been such significant advancements that AI is able to undertake certain tasks as well as, if not better, than humans. AI has already taken over some basic customer care tasks and this isn’t expected to stop there. While the timeframe in which this will happen and how effective this will be is not yet established, those in IT fields could have their job tasks cut with time.
AI is Not Creative
Just because AI is powered by technology doesn’t mean that it cannot be creative. While it will most likely never paint a picture on a canvas, it does have a form of photographic memory. From that, it’s able to recreate and alter various types of art, for example, a logo or piece of music. While some would argue that this is essentially copying, or plagiarism, it isn’t much different to the way in which humans produce works of art: with inspiration.
AI Doesn’t Make Mistakes
Artificial intelligence still isn’t perfect, nor is it close to being so. Take the chatbot, for example. One of the key best practices when it comes to businesses using chatbots is Go to the full article.
Source:: Business 2 Community