By David Sinai
A business’ success is strongly dependant on its team. A weak, unmotivated team can slow the business down and prevent it from reaching its full potential. On the other hand, a unified motivated team can accelerate the growth of a business.
The issue is that building and managing teams can be tough. It requires mastering leadership skills that don’t always come naturally to every business owner. I’ve learned many of those skills growing Picsera, a company that provides product photography solutions for ecommerce.
Thanks to Picsera, I’ve mastered how to manage offshore teams and bridge the communication gap between US customer needs and an ever growing editing team. Here I’ve compiled my list of 15 tips that have helped me build and manage my previous and current teams. Hope you can find them useful too!
1. Pre-prepare a training manual for successful onboarding
No matter how exceptional your new employee’s resume reads, they won’t automatically know what to do when they encounter your business. They can’t just be “plug and play” –they require intensive orientation and effective onboarding. If you don’t make the time for effective training, you might not be able to retain the person for the long term. It’s also a perfect opportunity for you to look at how you have constructed your business to date, and where you see areas of improvement for continued growth. Training should be ongoing for your team and yourself. Technology continues to evolve at a rapid rate and your team must be able to leverage its benefits through constant training programs.
2. Create a job application process
It is important that you have a clear vision of the type of individual you wish to have on your team. Don’t simply cut and paste a job description from the web – spend the time to craft copy that will attract the right candidate. Make sure your interview questions are ethical and that you don’t base your decision on gut instinct. Follow up references in the resumes. Look for solutions driven people who do not need to be micro managed.
3. Assign specific roles and responsibilities
While each team member will have a particular set of responsibilities it’s important to convey the interconnectedness of everyone’s roles. Every employee is a customer service representative. Everyone is working towards the same goal – the paths to get there are just different and essential.
4. Consider outsourcing certain tasks
When constructing an ideal team, you might find that the best resources are scattered across the globe. Selecting which tasks will be done in-house vs outsourced is a decision you’ll have to consider with your team since the right answer varies from business to business. Outsourcing specialized tasks could be a great way to harness the talents of the best in the field at a substantially lower cost of a full-time employee. They could also be full time members of your team. When deciding to hire an offshore worker, be sure to vet for excellent English language skills. Set up specific protocols for Go to the full article.
Source:: Business 2 Community